1. Personal Data Collected

The following personal data may be collected during your use of the services offered through our website:

  • Name, surname
  • Telephone number
  • Email address
  • Delivery and billing address
  • IP address, cookie information
  • Order and payment details (credit card details are not stored by us)

2. Method and Legal Grounds for Collection of Personal Data

Your personal data;

  • Membership and order transactions via our website,
  • Contact forms,
  • Cookies and similar technologies

through For the legal reasons specified in Articles 5 and 6 of the KVKK is collected on the basis of.

3. Purposes of Use of Personal Data

The personal data collected are used for the following purposes:

  • Execution of order and delivery processes
  • Managing customer service and support processes
  • Carrying out payment and invoicing transactions
  • Ensuring site security
  • Fulfilment of legal obligations
  • Increasing service quality and improving user experience

4. Sharing of Personal Data

Your personal data;

  • Cargo and logistics companies,
  • Payment infrastructure providers,
  • Legal authorities (upon request)

with within the framework of legal obligations can be shared on a limited basis.
To third parties other than these shares never sold or rented.

5. Retention Period of Personal Data

Your personal data;

  • During the periods stipulated in the relevant legislation,
  • As long as required by the purpose of processing

The expired data are deleted, destroyed or anonymised.

6. Cookie Policy

Cookies are used on our website to improve the user experience. You can choose to accept or reject cookies in your browser settings. However, disabling cookies may cause some site functions not to work.

7. Data Security

Technical and administrative measures are taken to protect your personal data, and necessary measures are implemented against the risks of unauthorised access, data loss or misuse.

8. User Rights

Users within the scope of KVKK;

  • To learn whether their personal data are processed or not
  • If processed, to request information about it
  • Request correction of incorrect or incompletely processed data
  • Request deletion or destruction of personal data
  • Request compensation for damages in case the processing is unlawful

rights.

You can contact us to exercise these rights.

9. Amendments

HD Toptan reserves the right to update this Privacy Policy when it deems necessary. Updates enter into force on the date of publication on our website.

10. Communication

For any questions and requests regarding your personal data:

📧 Email: info@hdtoptan.com
🌐 Web: www.hdtoptan.com